Terms of Service

Terms of Service for Dedicated Customer Communication Program
Advanced Blinds & Awnings – Coeur d’Alene, Idaho

Effective Date: 4/8/26

1. Program Name

This messaging service is operated by Advanced Blinds & Awnings (“Company,” “we,” “our,” or “us”). This program may be referred to as the Advanced Blinds & Awnings Customer Communication Program.

2. Program Description

By opting into our messaging program, you agree to receive SMS (text) messages and/or phone calls from Advanced Blinds & Awnings for purposes including, but not limited to:

  • Appointment scheduling and reminders
  • Service updates and job notifications
  • Estimates, invoices, and project communications
  • Customer support and responses to inquiries
  • Occasional promotional offers or updates (if you opt in)

3. Message Frequency

Message frequency may vary depending on your interaction with us, but you can generally expect to receive 1–5 messages per appointment or service request, with occasional additional messages for follow-ups or promotions.

4. Message & Data Rates

Message and data rates may apply. Standard messaging and data rates charged by your mobile carrier may apply to SMS messages sent or received as part of this program.

5. Customer Support Contact Information

If you need assistance, you can:

  • Reply HELP to any message
  • Call us at: (208) 772-1770
  • Email us at: info@blindscda.com

We will respond as soon as reasonably possible.

6. Opt-Out Instructions

You may opt out of receiving SMS messages from us at any time.

To unsubscribe, text STOP to our number at any time.

After you send “STOP,” you will receive a confirmation message, and you will no longer receive SMS messages from us unless you opt back in.

7. User Responsibilities

By using this service, you agree to:

  • Provide accurate contact information
  • Use the service only for legitimate business communication
  • Not misuse, disrupt, or abuse the messaging system

We reserve the right to restrict or terminate messaging access for violations.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how your information is collected, used, and protected:

https://docs.google.com/document/d/1yU-ukBiubkCW6WDCFSGnuHl6LAe9Rlg1zvFCDjq7HxA/edit?usp=sharing

9. Call Recording & Monitoring

Calls may be recorded or monitored for quality assurance, training, and documentation purposes where permitted by law.

10. Service Availability

We strive to provide reliable messaging services but do not guarantee uninterrupted or error-free delivery. Delivery may be subject to carrier delays or technical issues.

11. Limitation of Liability

To the fullest extent permitted by law, Advanced Blinds & Awnings shall not be liable for any indirect, incidental, or consequential damages arising from the use of this messaging service.

12. Changes to Terms

We may update or modify these Terms at any time. Changes will be effective upon posting or upon notification via our messaging service.

13. Acceptance of Terms

By opting into or using this messaging service, you acknowledge that you have read, understood, and agree to these Terms of Service.