Privacy Policy

Effective Date: 4/8/2026

1. Business Information

This Privacy Policy applies to Advanced Blinds & Awnings, located in Coeur d’Alene, Idaho.

Contact Information:

Address: 174 E Neider Ave, Coeur d ’Alene, ID 83815
Phone: (208) 772-1770
Email: info@blindscda.com

2. Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our Customer Communication Program via phone calls and SMS messaging.

3. What to Expect from Our Messages

By opting into our messaging program, you may receive:

Appointment reminders and scheduling confirmations
Service updates and job notifications
Estimates, invoices, and project-related communication
Customer support responses
Occasional promotional messages (if you opt in)

Message frequency may vary, but typically you may receive 1–5 messages per service request, with occasional follow-ups or promotions.

Message and data rates may apply.

4. Information We Collect

We may collect the following information:

Name
Phone number
Email address
Service or installation address
Communication history (texts, calls, inquiries)
Service history and project details

5. How We Use Your Information

We use your information to:

Schedule and manage appointments
Send reminders, updates, invoices, and service communications
Provide customer support and respond to inquiries
Maintain records of services and transactions
Send promotional messages (only if you have opted in)

6. How We Store & Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

Secure systems and software
Restricted access to personal data
Industry-standard security practices

While we take steps to protect your data, no system can be guaranteed 100% secure.

7. Sharing of Information

We do not sell or rent your personal information.

We may share your information only when necessary, including:

With trusted third-party service providers (such as messaging platforms or payment processors) to operate our business
When required by law or legal process
To protect our rights, property, or safety, or that of our customers

All third-party partners are required to keep your information secure and use it only for authorized purposes.

8. Customer Rights

You have the right to:

Request access to the personal information we have about you
Request corrections or updates to your information
Request deletion of your personal data, where applicable

To exercise these rights, please contact us using the information provided above.

9. Opt-Out & Support Instructions

You can opt out of SMS communications at any time:

Text STOP to unsubscribe from messages.

After opting out, you will receive a confirmation message and no further texts will be sent unless you opt back in.

For help:

Reply HELP to any message
Call us at: (208) 772-1770
Email: info@blindscda.com

10. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

11. Third-Party Services

Our messaging and business operations may rely on third-party providers. These providers are contractually obligated to safeguard your information and only use it for business-related purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting or when communicated through our messaging service.

13. Acceptance of This Policy

By using our messaging services, you acknowledge that you have read, understood, and agree to this Privacy Policy.